Hôtel - Résidences Chez Camille

The Customer selects on the website the services he/she wishes to reserve, according to the following modalities:
1. Selection of the type of room and the rate
2. Selection of additional services, if any
3. Check and validate the details of the reservation, the total amount of the reservation, the conditions of the rate
4. Indication of your contact information
5. Enter your credit card details in case of guarantee or prepayment
6. Consultation and acceptance of the general sales conditions and the conditions of the selected fare prior to the validation of the reservation
7. Validation of the reservation
The Customer acknowledges that he/she has read the nature, destination and reservation terms and conditions of the Services offered by the Hotel and has requested and obtained the information necessary to make a reservation with full knowledge of the facts. The Customer is solely responsible for his or her choice of services and their suitability for his or her needs, and the Hotel shall not be held liable in this regard.
The Customer undertakes to complete the information requested on the reservation request and attests to the truthfulness and accuracy of the information provided.
The contractual information is presented in French and will be confirmed at the latest at the time of validation of the reservation by the Client.
For reservations made exclusively on the Internet, the registration of a reservation on the Provider's website is made when the Client accepts the present General Terms and Conditions of Sale by checking the box provided for this purpose and validates his reservation. The Customer has the possibility to check the details of his reservation, its total price and to correct possible errors before confirming his acceptance (article 1127-2 of the Civil Code). This validation implies the acceptance of the entirety of the present General Sales Conditions and constitutes proof of the sales contract.
It is therefore the Client's responsibility to verify the accuracy of the reservation and to immediately report any errors.
The sale of Services will be considered final only after the Provider has sent the Customer confirmation of the acceptance of the reservation by e-mail and after the Customer has received the full price.
Any reservation made on the Hotel's website constitutes the formation of a contract between the Customer and the Provider.
The Hotel reserves the right to cancel or refuse any reservation made by a Customer with whom there is a dispute concerning the payment of a previous reservation.
Each reservation is personal and may not be transferred to a third party under any circumstances.
Cancellation of a reservation at the Flexible rate :
In the event of cancellation of a reservation at the Flexible rate by the Client after its acceptance by the Hotel less than 48 hours before the planned date of stay, for any reason whatsoever, a sum corresponding to the total amount of the first night's stay will be automatically acquired by the Provider and invoiced to the Client, as damages, in compensation for the loss suffered.
Cancellation / Modification of a reservation at the Non-Cancellable Non-Refundable rate:
In the event of cancellation or modification of a non-cancellable non-refundable reservation by the Customer, for any reason whatsoever, the Service Provider will be entitled to retain 100% of the total amount prepaid and will be billed to the Customer. The same will apply in case of no-show by the Customer on the scheduled arrival date.
 

These General Terms and Conditions of Sale apply, without restriction or reservation, to any purchase of hotel room reservation services and related services ('the Services') offered by the Hotel ('the Provider' or 'the Hotel') to consumers and non-professional customers ('the Customers' or 'the Customer') on the Hotel's Internet site.
The main features of the Services are presented on the Hotel's website.
The Customer is required to read them before making a reservation. The choice and purchase of a Service is the sole responsibility of the Customer.
The Customer declares: 
● Have full legal capacity to commit to these General Terms and Conditions of Sale.
● To make the reservation of hotel rooms and related services for his/her personal needs.
● Be able to save and print the present General Terms and Conditions of Sale.
These conditions apply to the exclusion of all other conditions, and in particular those applicable for other marketing channels of the Services.
The Customer is hereby informed that the Hotel enters into partnership agreements with third-party travel service providers in order to enable the Customer to search for, select and book rooms in the Hotel by using the services offered by these partners on their websites. Any reservation of hotel rooms made under these conditions implies the Customer's full and unreserved consultation and acceptance of the service provider's special conditions, the conditions of sale of the reserved rate and these general conditions of sale. The Customer declares that he/she has obtained from the Hotel all the necessary information available on the Internet site.
These General Terms and Conditions of Sale are accessible at any time on the Hotel's website and shall prevail, where applicable, over any other version or any other contradictory document.
In the absence of proof to the contrary, the data recorded in the Provider's computer system shall constitute proof of all transactions entered into with the Customer. Thus, the entry of banking information, the acceptance of the General Terms and Conditions of Sale, the Terms and Conditions of Sale of the rate or the Reservation Request shall have the same value between the Hotel and the Customer as a handwritten signature on paper. The computerized records kept in the Hotel's computer systems shall be kept under reasonable security conditions and shall be considered proof of communication, orders and payments made between the Hotel and the Customer.
The Hotel shall ensure that the written record of the conclusion of the contract is kept in electronic or paper format for a maximum period of 5 years. 
The Customer is informed that his/her IP address is recorded at the time of reservation.
In accordance with the law, the Customer has the right to access, rectify and object to all of his or her personal data at any time by writing to the Hotel's address and providing proof of identity.
The present General Terms and Conditions of Sale also include the Personal Data Charter.
The Customer declares that he/she has read these General Terms and Conditions of Sale (including the Personal Data Charter) and accepted them by checking the box provided for this purpose before implementing the online reservation procedure, as well as the General Terms and Conditions of Use of the Hotel's website.
Validation of the reservation of Services by the Customer implies acceptance without restriction or reservation of these General Terms and Conditions of Sale (including the Personal Data Charter).
The Customer acknowledges that he/she has the required capacity to enter into a contract and acquire the Services offered on the Hotel's website.
 

The Hotel has a high standard of business ethics and is committed to respecting your privacy. With the exception of providing your name, e-mail address and credit card information to the hotel where you have made a reservation in order to finalize that reservation, and disclosures required by law, we do not share your personal information with third parties without your consent. However, we reserve the right to disclose your personal information to our affiliated partners and their employees, as well as to our employees, agents and representatives, to whom we have authorized access to such information and who need to know that information in order to provide our service to you and on your behalf (including Customer Services and internal audit and compliance departments).